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Sep 30, 2015 10 years ago Official
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Destiny
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Dexter

Everyone go here. After that, make sure you only use the v3 wardrobe and clear your cache and hard refresh.

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Sep 30, 2015 10 years ago Official
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Dexter

Ugh it seems to be not working x:

Want to ping you here. Is this being fiddled with? Everyone is missing facial features. The reset works at least to stop the HAs from being blacked out.

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

For now: go here and resolve your facial features. If you have a black background, you need to remove your hair on this page. Click on the 'remove your hair' button.

This is being worked on, but as we move the avatar system from the V2 to V3 wardrobe (as the original wardrobe is expiring in a day) these things are going to happen. I hope to have some documentation up on it soon!

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Sep 30, 2015 10 years ago Official
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Dexter

Thank you Keith!

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Sep 30, 2015 10 years ago Official
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Dexter

I was having that issue too but I moved it to the right and it let me hit the x. You can also deselect it if you are on the page it is on in the wardrobe.

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Sep 30, 2015 10 years ago Official
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Dexter

Did you save it?

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

Okay, I'm pushing some fixes now for the black backgrounds, that should help that. The base features (eyes/nose/etc) are just a V3 fix for now!

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

Me too :) We're in the middle of a more-than-usual problem with browsers dropping support for some of the technology we use in our regular wardrobe very soon, and already the V3 wardrobe is significantly more stable / performant than the v2/beta wardrobe, so we're pushing people there even though it's not finished. And that means some of the backend stuff (like the new eyes/mouth/nose system that separates them) gets pushed earlier than we wanted.

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

OKAY eyes and mouths should be resolved and showing up in the next 30 minutes once caches reset. Sorry about that!

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

the noses should have already been showing up? Mine is? Which nose do you have selected, and do you have it layered above the base?

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

what browser are you using? I just opened it in Safari and Chrome and was able to change my base features. When you click, unlike in the V2 wardrobe, you have to click 'save avatar' to actually update your avatar on the site.

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

Are you using an avatar that you can't save because of the number of items on a slot / you had a GA before? Right now none of those sort of errors show up (I'm going to work on that now) but that could be your problem. If the save button doesn't actually jump and say "saved!" then it's a problem with something like that.

Go to the purchases page and buy more of those layers. They cost sP and last longer now, and also don't actually take sP at the moment ;)

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

I've just pushed a few changes, so maybe that will resolve the issues you guys were having.

Hmm. I was just able to go into the V3 Wardrobe and save your avatar just fine :/ Can you try again?

[edit]

And same for you !

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

To fix the black base, go to the hair tab and click on the "remove hair" button, that should fix it! :)

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Sep 30, 2015 10 years ago Official
Keith
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Eradication

NOSES ARE BACK!!!

Really? I can try again on your wardrobe, but you should be able to layer them all over the place!

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Oct 1, 2015 10 years ago Official
Keith
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Eradication

Have you tried layering like this, with your eyes below the hair coupon?

(And your nose still shows for me on the site & on the wardrobe)

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Oct 1, 2015 10 years ago Official
Keith
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It's no problem! I know that it's going to be an adjustment, and I'm having to push this earlier than I'd have liked so I'm happy to be around to explain it :)

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