Is this when she tries to log in? Or is she like me and always logged in and every page shows this?

One more question! What is her username?

[edit] I am told that this particular error is a Chrome error. Can she try another browser?

It may be the version yes. I don't have chrome here else I would try but she should have no problem on another.

Hey however it works as long as it works! Locking as resolved.