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Jan 14, 2015 11 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

I don't know if this is relevant but the clothing item missing from my AV is a CW. Is this the same for everyone else or is it a range of things from restockables to game prizes?

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Jan 14, 2015 11 years ago
Austria
needs a vacation!
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Erasure

The item missing from mine is a Collection Item, I think. So I thought maybe it was a cash shop thing (since CWs are also purchased with csc). But then, my wig and backdrop are also cs items (although I think my backdrop is technically a battle prize, it's categorized as "cash shop") and they're still there. My other items are a restockable, a Melody prize and a TS item, so... I dunno.

Jan 14, 2015 11 years ago
Darkrai
is magical
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Sucre

It's anything, from what I've seen. The first item I lost the first time was a CW, so I thought maybe it was only CWs until everyone was nearly naked.

This time I'm missing a CW, a retired CS boutique item and a retired SubQ item (so far). The past two times though, the first item I lost was my bottom face layer item because I lost my eyebrows first both times :L Not sure how relevant that is

Jan 14, 2015 11 years ago
Evy
does not get outside
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Winnie

How many times has this been "fixed" already?

Jan 14, 2015 11 years ago Official
Keith
is sweet
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Eradication

I've just pushed a fix for this, and found out the problem, and it shouldn't happen again in the future.

Technical explanation: All of our image files live off of our servers (on amazon) and so when the avatar system tries to build your avatar it either has to fetch the images from there, or use a local cache. The local cache wasn't clearing itself daily anymore and when the system hit 100% disk space it would stop building avatars entirely. This is relatively new because we used to have 2-3 servers running the avatar code but we've been able to take it down to 1 with more aggressive caching.

I've made it so that it clears daily again and the avatars should clear up in the next hour or so. I've purged the cloudflare cache to speed it along.

💖 ✨ 🤗

Jan 14, 2015 11 years ago
Darkrai
is magical
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Sucre

Thank you <3

Jan 14, 2015 11 years ago
Verdi
has been EXTERMINATED
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Adelay_654

Thank you Keith. Looks like my hair is back already.

Jan 14, 2015 11 years ago Official
Spotlight Champion
Destiny
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Dexter

Thank you Keith! Locking this up as resolved. As stated above, it may take up to an hour for everything to catch up. Clearing your cache may help if you are still missing items.

Dexter by

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