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Sep 17, 2014 11 years ago
Star Captain
WinterSnowflake
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When I was doing Item Hunter, he asked for Eddie Bell Sweet Tooth Cupcake Ponytail. When I tried to click the I've got it button, an error message popped up saying I didn't have the item. Confused, I went to the last page and refreshed, and it was switched to an Orange Brocade Dress. This was the first time this happened to me, not sure if this has happened to anyone else yet.

While I'm glad the quest item wasn't a SBQ item, I'm also a bit sad because I had bought it already :s

Oct 25, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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Hey there, ! I'm really sorry that no one responded to you before now. You can try filing a ticket to see if a UA can help you out. :(

Nov 28, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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Was this ever resolved for you?

Nov 29, 2014 11 years ago
Star Captain
WinterSnowflake
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Hi, sorry, I must have missed the first ping before, so I haven't filled out a ticket yet. I'll try that though. Would it be filed under games? Thanks for your help and follow up :)

Nov 29, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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Games should work. :)

Let me know if they are able to assist you or not!

Dec 30, 2014 11 years ago
Star Captain
WinterSnowflake
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Hi, just to let you know, the issue was finally resolved :) They just reset my level to a similar spot to where I was when the bug happened

Dec 30, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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Glad to hear they were able to do something for you! :)

I'll lock this up as resolved!

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