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Mar 11, 2026 2 weeks ago Official
Keith
is sweet
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Eradication

Hi, I absolutely hear you . I am also very unhappy with the performance on Legacy and on Kumos right now. There have been points where both of them have been under one second loading. There have been points where Kumos has been under one second loading.

A part of what the downtime was, was moving to a new provider. And what I'm finding with our new hosting provider is that the connection between our web servers and our database isn't what I expected and is a little bit slower. And on Legacy especially, every single page makes hundreds of database requests. And these are round trip. They go to the database and then they come back. Each of those on our new setup has 30 to 50 milliseconds of additional time added on top of them, which in the case of hundreds of queries, really, really adds up.

So now that we're stable and loading, I am working on getting the speed up back to where we were before, and it could very well be the case that this provider just isn't going to work out for the type of workload that Subeta has. I did due diligence beforehand and talked to them, and it seemed like it was going to be a good fit, but this is the sort of thing that you really can't know until you have live traffic doing the requests. So I'm trying to resolve the situation on our end and make it faster, but I'm also looking at what our other options are.

💖 ✨ 🤗

Mar 11, 2026 2 weeks ago
Flier
is fast as lightning
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Raffe

Edit: Posted too slow XD appreciate your reply Keith to brokensafety, it's reassuring for me to hear that I'm not just hallucinating this issue and that you are looking into options. ^o^

-x-

I agree with all of the below! Especially this part: "If there are aspects of the site that are broken or need to be changed/updated, I'm okay with that as long as the page or request loads immediately. I do not want a laggy experience, which is all we've seen on Kumos over the past year. Please let us know what to expect with regard to this issue."

I don't care if things are aligned, or my WL heading names are weird AF right now, as long as it loads immediately. Stuff look real weird right now with the CSS that got removed, naturally, but honestly, I can ignore it and not care about it as long as things load fast. I would much rather the page and requests loading time to be a priority fix instead of all of the "site improvements" or styling or anything. Those don't break my experience of the site, so to me, it's not as important or urgent to fix. My biggest concern is that legacy has ALWAYS seemed faster to me, so I spent most of my time on legacy. Especially battling. I was doing BQs daily and the lag right now makes battling actually painful and I haven't really battled in the past... however many days :/ If this is the "new" normal, it'll be hard for me to keep playing in the long run, and I know I won't be the only one. More concerningly, I haven't seen this issue addressed at all (why kumos was always clunky in loading, and now that experience has been transferred to legacy too).

Quote by brokensafety
Now that this change has taken place, Legacy is running as slow and clunky as Kumos. Kumos ran that way for the entire year + that I&;ve used it. Is this the reality of PHP 8.4 or your particular use of it? It&;s a deal breaker for me and my continued subscription. I was happy to continue to monetarily support staff while Kumos was in development, as long as Legacy was still running seamlessly. When I click, I expect it to load immediately. These are the results I expect with every other website and much more complicated systems (videos, video games..etc.) When can we expect seamless browsing like we had with Legacy up until this change and browsing like we&;ve never seen before on Kumos?</p>
<p>If there are aspects of the site that are broken or need to be changed/updated, I&;m okay with that as long as the page or request loads immediately. I do not want a laggy experience, which is all we&;ve seen on Kumos over the past year. Please let us know what to expect with regard to this issue.</p>
<p>Before someone makes the predictable comment to appreciate the work behind the scenes and to be patient, I do appreciate the work behind the scenes and I have been patient while waiting for Kumos to meet my performance expectations over the past year. Now that the performance issues have bled over to Legacy, it&;s a very serious concern of mine.</p>
<p>Edit: It took 15 seconds to load my profile. It took 1m50s to load Dashboard. These are some of the more egregious examples. To be honest though, even 2 seconds is too long when you&;re browsing.

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Mar 11, 2026 2 weeks ago
The Doctor
Efferd
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Iskir

I agree with and that the legacy site seems to be much slower than before. That makes already repetitive things like questing and battling so much worse.

Mar 11, 2026 2 weeks ago
Sorcerer
is a worthy opponent
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Forsake

The font size situation was truly out of control. Thanks for braving that battle!

Mar 11, 2026 2 weeks ago
Flier
is fast as lightning
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Raffe

On another note: This is a really niche concern, but there is a special challenger that only appears on Friday the 13th days (Careapier, his special form), and this coming Friday is one of them! I've been REALLY looking forward to it since I had to miss the most recent one in February (and the next chance wouldn't be until November 😭 )

Is there a way to make sure that we are able to battle him? Not sure if he is affected by all that has been going on. In addition, the lag will make it painful, so any way to mitigate that in battling would be great, since I'm pretty busy that day but I was going to make sure to make a bit of time (which, without all this recent lag would be not be an issue at all...)

Since it's only a one-day window, and it's a rare one-day window at that. ;u;

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Mar 11, 2026 2 weeks ago
Sorcerer
is a worthy opponent
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Forsake

Good luck I'll be attempting a win as well

Mar 11, 2026 2 weeks ago
Soleta
will put a spell on you
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Thank you for all your hard work! I will buy some Subeta cash in thanks now. :) I really love this corner of the internet and I'm so grateful you keep it going. <3

[tot=Soleta]

Mar 12, 2026 2 weeks ago
omg_carrie
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Thanks for all the hard work (and speedy work too - when the site exploded on Monday I anticipated it'd be down for at LEAST a few days, I couldn't believe it came back up so quickly!!!) AND the detailed user-friendly explanation! it really does help a lot - I might not understand all this coding malarkey but this explanation helps. a lot of sites just go "Oh we moved to [complicated techspeak]" and expect you to know what that means, I really appreciate that you don't do that!!

hoping the wonky colours can be sorted soon (I miss my brown backgrounds, now everything's grey and/or white... typical, just as soon as we get the white BGs sorted on Kumos they come over to Legacy too |D), also the sidebar cuts off halfway down the page for me? and of course the lag that others have mentioned. They're the only obvious errors/weirdness sticking out to me on Legacy atm

Also I can't Like posts on the boards any more? Is that a permanent change or has it just been taken down temporarily due to the errors? Sorry if I've missed an announcement re: that.

Mar 12, 2026 2 weeks ago
oilbird
is a beast
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Filiolus

Wahoo!!! Really excited that things are being updated on Legacy, as to me the user interface is just way, way more clean and useable (not being able to open links in separate tabs with command + click really keeps me away from kumos). But I understand that if the bones are not there it must change eventually!

Thank you for your hard work for all these years!!!!

Mar 12, 2026 2 weeks ago
AROMA
keeps bleeding love
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Thank you for the hard work! I've been here for a very long time, and it's nice to see that you're still actively working on the site. It's both the community and the staff team that keep Subeta alive when other sites of it's kind died a long time ago. I love Subeta, and I want to keep loving Subeta.

With that being said, I hate change. I reeeeeally hate change. I appreciate that you're migrating slowly, because I think I would've dropped off all together if the move to Kumos happened all in one go. I still really dislike Kumos, but I'm hoping it's just because it's unfamiliar.

The load times are awful everywhere right now. Loading the forums is a nightmare, I've barely participated in Survival this year because I'm struggling with the Kumos forums. I don't think I've made a single post, where I would usually have been kinda chatty. This is probably also partially the product of being a mobile user. I don't own a laptop right now, my phone is all I have to access the Internet unless I'm at work, and I'm not going to use my work computer for playing pet sites (as much as it's tempting!)

I just want a site that works. I don't think any of us care if it's pretty (and legacy is pretty ugly right now!) as long as it works. There are so many users who have been around for as long as I have (just checked my dashboard, and 19 years? I didn't realise it had been quite that long!), and we stick around because we want Subeta to succeed. You're doing a great job and I appreciate how hard it is to keep everything running. These updates are fantastic. I think you would've seen more user drop off if we weren't kept in the loop!

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Mar 12, 2026 2 weeks ago
Paramnesia
ColdDragon
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Vallenorix

The slow load times are driving me crazy. Battling is a chore right now. That said, we've had so many major changes to the site in a very short time. I think a grace period to figure out provider issues and optimize for speed is a reasonable ask. At least for now I'm willing to wait and see and hope for the best.


Paramnesia
The unmatched power of the distortion of memory, arcane magic, and artisanal cheeses!


Mar 12, 2026 2 weeks ago
antheraea
is a SUPER USER!!!
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Quote by Keith
And on Legacy especially, every single page makes hundreds of database requests. And these are round trip. They go to the database and then they come back. Each of those on our new setup has 30 to 50 milliseconds of additional time added on top of them, which in the case of hundreds of queries, really, really adds up.

this is out of curiosity but what on earth is it making hundreds of requests for? 😆 I'm trying to think like...if I was on the Dailies page, there would be at least one for the avatar, one for the active pet, events, news notifications.... is it that everything is extremely fragmented and scattered across many tables? (dealing with that "fun" at work rn)

Mar 12, 2026 2 weeks ago
Keith
is sweet
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Eradication

Still working on the lag today! Kumos has had some improvements, and the reality is that I'll likely just need to do another migration :(

hahahahhaha yes there are 895 tables on legacy subeta 🙃

💖 ✨ 🤗

Mar 12, 2026 2 weeks ago
Ying
is ZOMBIE LONG TIME
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Hey Keith, as someone who has also been here since the beginning, I really appreciate what you and the team have done over the years.

To still have the commitment to keep this site running is great. How many of us can say we're still working on a project we started when we were teenagers? Jesus.

Super proud and appreciative!!!

Holiday Things

Mar 13, 2026 2 weeks ago
StarShadow
is the richest user
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Starshadow Tasha

I don't like the new quick stock & autoprice. The old stock had a stock button top & bottom so I don't have to keep scrolling up. The old autoprice had 2 obvious simple buttons "Autoprice" & "Super Autoprice". Prefer those. Also I was finally able to buy CSC so good there. "Users Online: 4" ???

Mar 13, 2026 2 weeks ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

Quote by Flier
On another note:
This is a really niche concern, but there is a special challenger that only appears on Friday the 13th days (Careapier, his special form), and this coming Friday is one of them! I&;ve been REALLY looking forward to it since I had to miss the most recent one in February (and the next chance wouldn&;t be until November 😭 )
I'm in the same boat!

By the time dailies are f-i-n-a-l-l-y done with the lag now, there is no time left for crawling along battling, which again is slow, and even though throwbacks are still around, there is either no time for them or they/their count are broken.

Mar 13, 2026 2 weeks ago
antheraea
is a SUPER USER!!!
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Quote by Keith

hahahahhaha yes there are 895 tables on legacy subeta 🙃

oh my 😱

Mar 14, 2026 2 weeks ago
bobaTJ
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I can't play daily like I used to because of the frustration of load times, and depending on how long the load times continue like this, I may suspend my subscription. I never liked the design of Kumos against the clean feel of Legacy, it always felt like a pre-development sort of standby while the 20-year-old site looked like a finished product. I imagine that's just something I have to suck up if I want to keep playing, though aesthetics will decide if I keep it up too. It looks more 2000s than ever lol. But now that it's also loading as slowly as Kumos, and looks as clunky and unpleasant as Kumos, I haven't been on in a couple weeks, and probably won't continue to monetarily support if it keeps up this way. I actually un-combiend my Subeta tabs that I'd had saved since last year when the visual change happened.

I do, however, appreciate the move-over being gradual. If it had been all-at-one, I probably would have fully jumped ship.

Mar 15, 2026 2 weeks ago
StarShadow
is the richest user
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Starshadow Tasha

I wish the quick stock stock buttons and the buttons for autoprice were the same as legacy. And I'm getting tired of having to keep logging in again when I go to the healer.

Mar 15, 2026 2 weeks ago
The Doctor
Efferd
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Iskir

I really hope something is done about the speed of the site soon. It's unplayable right now and that sucks imho.

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