thank you for this post and yes — this is a real problem, both for you all trying to report things, and for me, the person trying to fix them. i actually tried to make this simpler recently and clearly did the opposite. i built a tool that marks Kumos features as "beta" (like the wardrobe, forums, etc) with a little notice at the top and a specialized subforum for reporting issues with that specific feature. the idea was that it'd be more obvious where to put things. instead, i think it just scattered everything further. so i'll be rolling that back and consolidating things into fewer, clearer places.
i also added topic tags to the Kumos forums, which i think is actually the right idea but needs another pass. the goal would be: one "Problems & Bugs" forum, you tag things as kumos or slots or wardrobe, and that makes it way easier to sort through. i'll take another look at making tags more visible and easier to add. and — i don't actually prefer discord! it's just that with our current player count, it's really hard to get real-time collaboration going on forums. 15 years ago i could post a topic, get immediate feedback, have people testing things, and two hours later we'd have that "team" energy. that doesn't happen anymore. discord means i can toss out a link and get someone poking at it within minutes, which matters a lot when i only have a couple hours to work on Subeta. if i could get that same speed on-site, i'd massively prefer it. i just haven't figured out how to make that work yet.
something is always going to slip through the cracks, though. i don't have a team triaging tickets for me or surfacing the highest-impact stuff. i get on, check discord and the forums for feedback on whatever i'm actively working on that day, and try to get as much done as i can in the time i have. this is honestly a place where the community can help a ton — well-organized, clear bug reports in the right spot make a huge difference when i'm trying to move fast. i know that's a lot to ask, especially when "the right spot" has been confusing (that's on me!), but once we get the forums cleaned up i think it'll be a lot easier for everyone.
i've said it on other topics but it bears repeating: this is really a skeleton crew right now, and it's just me doing the programming. i appreciate the patience, and posts like this genuinely help me figure out what's not working.
💖 ✨ 🤗