Hey everyone!
Thanks for reporting this - tracked it down and it's been fixed.
What happened: There was a bug in the Hustler's purchase code where it would take your CSC but fail to actually deliver the item. The transaction was broken in a way that the credits got deducted but the item never made it to your inventory.
For this rotation (Amethyst Embedded Clay Figurine): Everyone who purchased and didn't receive their items has been sent the owed items plus 100 CSC for the trouble. Check your inventory and events!
For previous rotations: Unfortunately we can't automatically identify who was affected since the Hustler resets purchase counts each rotation and the failed transactions didn't leave logs. If you purchased from the Hustler during a previous rotation and didn't receive your item, please file a ticket and we'll sort it out.
The Hustler should be working correctly going forward. Sorry for the hassle!
💖 ✨ 🤗
The Hustler was fixed, and if you are still missing items, please fill out a ticket!