I know this thread has been going for a while without a response from me. I've been reading it - I read most feedback threads, even when I don't respond. But I'll be honest: reading threads full of disappointment when I'm already stretched thin is hard, and sometimes I just don't have the bandwidth to engage thoughtfully. That's not an excuse, just context.
The item situation: We genuinely didn't have the capacity to draw an item for every day this year. Our focus was on getting a new pet color out and continuing to prep things on the Kumos side. I know "fewer items" was vague - in hindsight, I should have been clearer about what that meant. I understand the frustration.
Christmas Day post: This one's on me, fully. I moved the presents page to Kumos (with the upgrade of being able to see gifts from years past!) and then... didn't post anywhere about it. I'm sorry. That was a miss, and I know it caused confusion and made people think they'd been skipped.
The random item system: I should have iterated on this more based on feedback. I bumped it from 1 to 3 items on day one after Discord feedback, but I should have kept adjusting. The goal was to make revisiting old items feel delightful, not frustrating with duplicates. Lesson learned for next year.
The silence: I hear you. Here's the reality though - this isn't my primary job anymore. Getting the programming done is sometimes all I can manage, and no one else on the team can make changes to how Melody works. Other staff responded to other threads during this time, on things they could actually push forward. When there's silence from me specifically, it means I haven't had time - and that's not going to change based on how many times it's pointed out.
Volunteers: I know I've said this before, but: this is genuinely harder than it looks. There are legal complications around unpaid work overlapping with paid staff. There are moral problems with taking people's labor for free. There's organizational overhead - what tools do volunteers get? How do we train them? How do we ensure someone's first action isn't giving themselves the most powerful items on the site? Volunteer coordination is often a full-time paid job in itself.
But - I'm all ears on how to make Subeta into something users can contribute to more meaningfully. If you have ideas for making situations like this more obvious to everyone - like users being able to push important links, or bump a thread to the top of the forums - I want to hear them.
I'm also open to proposals for users genuinely taking over areas of the site. Pet Spotlights, for example. If someone wants to own that, I'm happy to build the tools to make it happen. What I don't have bandwidth for is being the director - the person who coordinates, assigns, follows up. If there's a user or group who wants to take real ownership of something, propose it. I'll build what you need.
Things I've been doing to make this better:
I appreciate the people who've been bridging gaps - sharing the presents link, explaining how things work. That's exactly the kind of thing that helps, and I'd love to make it easier.
(For the old games, I bought Three.js Journey over the break... hopefully I'll be able to put it to use!)
💖 ✨ 🤗