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Nov 7, 2025 4 months ago
karamatsu
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I had to make a new account JUST to post in the forums. I haven't played in over 2 years and im heartbroken i cant get back into my old account. I tried for over a month to get a password reset link sent but nothing works. I tired emailing support and got no response. Please I want my actual account back- has anyone else had this issue?

Nov 9, 2025 4 months ago
karamatsu
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finally got the link to reset but every time i enter the new password into the (unlabled, mind you) boxes, it just refreshes the page and doesnt give me any information. I reset the password to this account just fine. The password resetting is utterly broken i'd really appreciate a response at some point hello

Nov 9, 2025 4 months ago
karamatsu
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Okay i figured out hte problem. So my original account is attached to an email that closed. I can't reset the password or change the email the account is attached to. no one is responding to my emails still. Please can ANYONE ANSWER ME. i can answer anything about the account can i please get anyone to pay attention here.

Nov 9, 2025 4 months ago
karamatsu
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nvm i hopped on the discord and got some answers. just waiting for an email i suppose

Nov 9, 2025 4 months ago Official
Reya
has ALL of the beanbags!
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Hi - sorry you're having so many issues with this. You emailed support@ subeta.net (no space), correct? Have you checked your spam mail?

Nov 10, 2025 4 months ago
karamatsu
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Quote by Reya
Hi - sorry you&;re having so many issues with this. You emailed support@ subeta.net (no space), correct? Have you checked your spam mail?

Thank you for checking in! I did finally get an email response (Entirely my fault, my first email never got sent and was stuck in my drafts somehow.) So everything is getting worked out! can go ahead an lock the thread as its being handled over email. tyty <3

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