Replies

Aug 23, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Hello, all! We need to take the site down for (estimated) 12 hours to do some database maintenance. We're scheduling that for around 12:05am Subeta time on (very early) Friday August 26th, and it will likely last until around noonish Subeta time on Friday August 26th. All data is and will be safe!

We realize bath house streaks are going to be a concern, especially for people who usually check at around that time, and will have something in place to increment or cover it as well as resolve through tickets if needed.

There will be another reminder in the news on Thursday, and it will be marked and updated on the Subeta status page https://subeta.notion.site/Subeta-Server-Status-0c1b07f26d3e4542bd322705d1a41125 as needed. Thank you!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 23, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

You can keep screenshots if it helps you feel more secure, but it shouldn't be necessary!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 25, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

This should help with rebooting and integrating some things, that may be one of the benefits!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 25, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

GA extensions are unlikely to happen for less than a day's downtime, although I am asking about extending weekend quests! We'll let people know decisions on that sort of thing likely when the site is back up on Friday.

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

We've pinged Keith about this and will update as we get them. Thank you for letting us know about the issues!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Are you using PayPal or Stripe? The coupon is for Stripe purchases, which is my error for not pointing out and I am going to fix that now. Since Paypal is a different structure, it's harder for us to customize.

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Well, that's no fun. Were you able to get it to load, or is it still having issues?

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Are you logged into the new auth site?

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Yes, I thought I remembered from the SB that the auth page likes you so much it wants you to visit more often. ^_^;; Double-check and try again? Keith also said the code you pasted in the news was useful to him, so he'll be poking at it as well in just a bit.

Thank you! I'll let Keith know that shouldn't be the problem since you double-checked. Thank you for being so patient, and for supporting Subeta!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Try now? And if it's still giving you the error, is it is it the entire page that is giving them the error, or is it clicking into any of the individual amounts?

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

Yep, Keith is on it now!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Aug 26, 2022 3 years ago Official
Star Captain
Galaxia
User Avatar
SailorButtress

How about now, any luck with https://auth.subeta.net/shop/credits loading?

Bliss, it's at least worth filing a ticket to ask per your previous post about buying CSC?

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Please log in to reply to this topic.