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Nov 3, 2020 5 years ago Official
Spotlight Champion
Destiny
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Dexter

For regular accounts you can lock 5 items (10 for GA accounts) and that includes if you have more than one of an item locked. You can clear the lock by clicking the locked item. I just checked and my items can be locked and unlocked.

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Nov 3, 2020 5 years ago Official
Spotlight Champion
Destiny
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Dexter

Can you screenshot your inventory for us so that we have an accurate picture of everything?

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Nov 4, 2020 5 years ago Official
Bug
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Segfault

You currently have 4 items locked in your inventory. They are shown at the bottom of your inventory page. I can list them for you if that would help, just let me know if it's okay to list them publicly. You are able to lock one more item for a total of 5. I just tested this from your account and was able to lock and unlock a 5th item.

If you're having issues with the locking functionality, could you please let us know which specific item you are trying to lock or unlock, and describe what happens when you click the lock icon? Thank you.

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Nov 4, 2020 5 years ago Official
Bug
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Segfault

This is what is shown in your inventory: https://i.imgur.com/Da61bZe.png (screenshot) Can you please describe specifically, or screenshot, what you are seeing? A screenshot would be extremely helpful. You can upload it to imgur.com and link it here to show us.

Quote
If you&;re having issues with the locking functionality, could you please let us know which specific item you are trying to lock or unlock, and describe what happens when you click the lock icon? Thank you.

Finally, could you please let me know:

  • What device / operating system you're using
  • What browser and browser version you're using
  • If you're able to try different browsers, does the issue happen on other browsers? Since you have had this problem for years, have you also been using the same browser/device that whole time?

Make sure you do not have any adblock, browser extensions, or custom CSS that might be blocking you from seeing all of your locked items. You can try disabling your browser extensions to see if that makes a difference.

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Nov 7, 2020 5 years ago Official
Bug
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Segfault

Ohhhh yes actually, that would be the culprit. There are glitches with some items not showing up if you have it sorting by item type. No need for a screenshot because that's pretty much it.

could you please try and find the bug report about the inventory sorting options for us?

You should be able to see all your items for now by changing the sorting in the meantime.

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Nov 7, 2020 5 years ago Official
Spotlight Champion
Destiny
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Dexter

I believe this is the board. Or this is the only one I can find. ! Locked item issues when showing categories

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Nov 8, 2020 5 years ago Official
Spotlight Champion
Destiny
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Dexter

Locking as duplicate. Please refer to the topic posted above.

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