Hello, everyone! (Whoever might click on this :P) I was wondering if there was a way we can clear or edit our item locks. I remember there being a limit to how many locks you can use at once, but I noticed that you can't lock any more if those locks are still active. My main issue here is that some of my locked items may have been used, over the years, while their locks were still active. Since I won't know which items are locked anymore, and some may have been permanently moved (collection items, food, etc.), I can't be sure how many still are. I'm bringing this up because lately I noticed that accidentally clicking on the locks wasn't activating them, which either means they aren't working properly or I have reached my limit (I only have around four locked items in my inventory). I hope this helps!
Ps: Any way we can make paragraph indentations? It makes my posts look less.... blobby.
For regular accounts you can lock 5 items (10 for GA accounts) and that includes if you have more than one of an item locked. You can clear the lock by clicking the locked item. I just checked and my items can be locked and unlocked.
Dexter by ❤
I know that part, and turns out I only have 2 lovks active. What I'm getting at is that I might have more locked items elsewhere in my account. Here's what first started my suspicions: a few years ago I was trying to lock an item, but it kept saying my 5 locks were spent; the thing is, I had no stacks locked, and only 3 or 4 locks active. So the itrms were transferred somewhere else w/o being unlocked.
Can you screenshot your inventory for us so that we have an accurate picture of everything?
Dexter by ❤
You currently have 4 items locked in your inventory. They are shown at the bottom of your inventory page. I can list them for you if that would help, just let me know if it's okay to list them publicly. You are able to lock one more item for a total of 5. I just tested this from your account and was able to lock and unlock a 5th item.
If you're having issues with the locking functionality, could you please let us know which specific item you are trying to lock or unlock, and describe what happens when you click the lock icon? Thank you.
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Oo! I didn't know mods could test in other accounts. I would love to know which items are cuurently locked, because I can only see 2 in my inventory.... not sure where the others would be. Thank you for checking on it, Bug! Since I have been having this issue for a few years now, maybe we should look into it a little more? I am hoping that someday we could get a settings option or a link in our inventory that can clear all locks if this keeps happening. Sound interesting?
This is what is shown in your inventory: https://i.imgur.com/Da61bZe.png (screenshot) Can you please describe specifically, or screenshot, what you are seeing? A screenshot would be extremely helpful. You can upload it to imgur.com and link it here to show us.
Finally, could you please let me know:
Make sure you do not have any adblock, browser extensions, or custom CSS that might be blocking you from seeing all of your locked items. You can try disabling your browser extensions to see if that makes a difference.
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As far as the locks go, I did try to activate one on purpose to make sure, and all that happens is the page reload, no other signs of change.
I will send you a picture of my locked items later today. I have never used imgur before, so I'll see what I can do.
My device: Samsung Galaxy S9 Browser: Google Chrome (used to use Firefox until about 7 years ago) As far as other browsers go, I could use the Explorer from my laptop later today, and I have AVG on it, too - I believe that theirs is actually a chrome browser extention, right? I DO have one of the item sort settings on, to make it way easier to view my items. Think that could be influencing something?
Ohhhh yes actually, that would be the culprit. There are glitches with some items not showing up if you have it sorting by item type. No need for a screenshot because that's pretty much it.
could you please try and find the bug report about the inventory sorting options for us?
You should be able to see all your items for now by changing the sorting in the meantime.
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I believe this is the board. Or this is the only one I can find. ! Locked item issues when showing categories
Dexter by ❤
Yes, that's the one! Thank you so much. This is the same issue, so this can be locked and redirected. Very confusing issue - I'm glad we could get to the bottom of it.
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