Replies

Jun 19, 2020 5 years ago Official
Keith
is sweet
User Avatar
Eradication

We were planning to stop doing them before the planned move to subscriptions, either way they are a terrible proposition for us, and kind of locked us into a corner. They are a terrible business practice that means that the majority of our payments come through on those weekends. It's honestly madness that we've done it for as long as we have. We aren't doing away with sales forever (for example, a pawn shop sale!) but we are doing away with sales that happen every single month that players know to save their money until.

Subscriptions were actually ready to launch a few weeks ago, but after a round of review and feedback (not just with staff) it was clear that the flow was off. We were requiring saving your credit card to your Subeta account (through paypal or braintree; so that we could use it with further purchases) and while that made it incredibly easy on our end, it made the testers feel really strange although it was easy to remove the card.

So we've gone back to the drawing board and are making a more typical "put in your cart, check out, add a card if you don't have one" flow which has taken more time.

💖 ✨ 🤗

Please log in to reply to this topic.