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Feb 24, 2020 6 years ago Official
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Segfault

We're working on this right now! Will make sure it's fixed.

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Feb 24, 2020 6 years ago Official
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Segfault

The images should now be fixed. You may need to clear your browser cache to see the correct images.

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Feb 24, 2020 6 years ago Official
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Segfault

To check if it is just cache for you, you can put a question mark and some random text at the end of the URL like this and your browser will load it fresh instead of using cache. Like this:

https://subeta.net/slib/images/avatar/base_special/ice_m.png?blahblah

Do you guys still see cryomorph at that URL? That should be showing the old ice skin now

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Feb 24, 2020 6 years ago Official
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Segfault

All right, I see the issue. The incorrect image for the F ice skin old ice skin (both F and M) seems to be stuck in a cache on our end. The M ice skin appears to be fine, and The Cryomorph skin images seem to be fine.

Unfortunately, for the old ice skin, this is a cache I don't have the ability to clear myself (it's on the Cloudflare level) so we will have to wait a bit. It can take up to a few days to update on its own. (Hopefully sooner!) Our apologies to anyone using the female Ice skin, and if we do find a way to clear it sooner we'll definitely do so and let you know.

This issue does not affect the skins you have unlocked in your wardrobe (so, if you have Ice unlocked, it's still the Ice skin even if it's showing up as the Cryomorph image for now) It just means you won't be able to see the old Ice skin correctly on avatars until the correct image finally sticks. Again, sorry for this inconvenience.

[edit] some corrections

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Feb 24, 2020 6 years ago Official
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Segfault

You are right! The male one was actually showing up correctly in my wardrobe, so I thought that it was fine. But even though it shows up correctly in the wardrobe, it looks like both M and F versions are showing up as cryomorph on HAs. I edited my post to correct the information.

It does seem like we will have to just wait it out :(

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Feb 24, 2020 6 years ago Official
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Segfault

The old Ice skin is now fixed and should be showing up on avatars correctly :)

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