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Feb 3, 2019 7 years ago Official
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GENERAL UPDATES: FEBRUARY 2

AMBER IS ACTUALLY DOING THINGS. SERIOUSLY. FOR REAL.

[ amber's half of the update ]
I don't have anything done to show, but take a look at what I'm working on this weekend!!!!

(context: I accidently deleted the branch of item menu stuff I was working on before, so I had to start from scratch making... it not dumb)

Goals:

  • less scrolling
  • kill all the table code
  • add useful things like the rarity type description (Cash Shop in the preview up there)
  • have a toggle to show all your pets for treasure section
  • have feed pet, play with pet, use on pet, etc in different sections to make it less likely to hit the wrong thing
  • add the "you've already eaten/put in collection/in wardrobe" etc message for each type of collection/action (it's missing for some atm)
i'm sure there are other things but those are my goals for this weekend :) For once I'm not working a Sunday at my irl museum job, so ALL WEEKEND WILL BE PJS, SPIDERVERSE SOUNDTRACK, AND WORKING ON ITEM MENUS. I might post some more previews as I go, too!!!

BUG HAS MANY PSA TODAY.

[ bug's half of the update ]
Hey everyone! I've been pretty busy this week helping (who is a superhero btw) fix all the weird issues we've had with forums not caching correctly. They should be caching correctly now! I've also been working on some other fixes, like fixing that thing where sidebar events sometimes broke the whole page, and making Dara's Darlings cycle through minions correctly.

I've got a few PSAs for you though, so without further ado...

PSA No. 1 - Autotraining Notice

I think I finally fixed the autotraining notification, but along the way, there was about 1 day where autotraining got broken and didn't give the correct stats. This was fixed as quickly as I could and I apologize for the trouble! If your pet was in Autotraining from Jan 31 - Feb 1, please file a ticket here to get your CSC and sP reimbursed.

PSA No. 2 - Forum Posts (Important, please read!)

One of the things we upgraded in our database recently had an unexpected side effect of, uh, cutting off long forum posts. If you maintain a long forum post (let's say.. over ~16,000 characters long), please check to see if your post has gotten cut off. We have booted up a backup database that contains the posts as they were 6 days ago - which is before the problem started happening (we think).

If you have a forum post that was cut off / missing content, please file a ticket here with a link to the post and a staff member will restore the post content from our backup. You can get the link by going to your forum post and looking for an arrow icon in the upper right corner of the post.

We've also made changes to the database to support longer forum posts, to prevent further issues with posts getting cut off. Forum posts now have a character limit of 40,000 65,000 characters per post. Furthermore, it will now inform you if you surpass this limit when creating a new topic, posting a new reply, and editing an existing post.

Please feel free to ping me () with any questions about these PSAs. And hopefully next week will be a little less bug-ridden, allowing me to go back to the usual weekly QoL-improvements for sprint. :)

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Feb 3, 2019 7 years ago Official
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Quote by Beach
Thank you! I made a ticket for the training PSA. I know I trained on Friday and I&;m pretty sure I trained Thursday. Will you guys be able to see for sure? If not, it&;s ok. I just know that it kept being the same stats and training for the same thing. ❀
We have logs so we are able to check not just if you trained, but the exact amount of sP and CSC that it cost you, that way we can reimburse you exactly the right amount. :)

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Feb 3, 2019 7 years ago Official
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That is off-topic here I'm afraid. Please make a bug report in the proper forums and we will definitely look into the issue. Here is a quick link to the Problems & Bugs forums: https://subeta.net/forums.php/forum/285/

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Feb 3, 2019 7 years ago Official
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Could you please link me to the topic you made? For some reason, I am having trouble finding it in the forums or in your Recent Topics.

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Feb 3, 2019 7 years ago Official
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It's okay, maybe it got eaten since we were having forum issues this past week :( That is not your fault.

No need to ping or link it. I patrol the bug forums daily so I will definitely see it. (That's why I was surprised to hear that you made a topic already - I'm actually really active in there so I thought I should have seen it if it was there!)

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Feb 3, 2019 7 years ago Official
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is AFK at the moment so I'm passing on this message from her: She's going to do the achievement as soon as she's not AFK, hopefully tonight. <3

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Feb 3, 2019 7 years ago Official
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Hi guys, I did a little update just now that caused some caching issues on the forums again WHOOPS. I think for a few minutes it might have eaten posts (it ate one of mine at least??) so... apologies for that. It was reverted so forums should be back to normal now. <3

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Feb 3, 2019 7 years ago Official
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Will do. Will do (for both)

Today’s update was not that refined as the goal was to resolve the immediate issue as soon as possible. I am working on those refinements now and I appreciate your suggestions and will definitely take them into account.

(No, for real, thanks for the feedback! It’s very helpful. <3 )

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Feb 4, 2019 7 years ago Official
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Quote by Skolletta
Regarding the cut off forum posts... it would be fantastic if some member of staff could check through at least all the pinned posts and get those fixed. A lot of them aren&;t actively maintained anymore and it would be such a shame for those guides to just stay broken forever.
We will address this in a few days :)

Going to give people a chance to write in / restore from their own back-ups first (in the case that people have more recent back-ups than ours)

I upped the limit to 65k which I hope is enough for your needs <3 Give it a try (or let me know if you'd like me to restore them from our backups instead EDIT: make a ticket if you'd like us to restore from our backups instead, lol)

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