Welcome to Subeta! If you and your friend are every playing in the same househould/location, make sure you file a ticket via Subeta > Tickets on the top nav bar to make sure you're not mistaken as one user c:

Useful Links:

What to do on Subeta? FAQ Useful general information for newbies Customise your dashboard Finding friends (Chit Chat) SubetaLodge (Offsite item database, pet colours etc.)