Welcome to Subeta! As I'm guessing you and your wife are in the same household, make sure you've filed a ticket (Subeta > Tickets on the top nav bar) to make sure you two are not mistaken for a multi account player :)

Useful Links:

What to do on Subeta? FAQ Useful general information for newbies Customise your dashboard Finding friends (Chit Chat) SubetaLodge (Offsite item database, pet colours etc.)
Current site event: Masquerade