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Aug 6, 2017 8 years ago
Lypsyl
is a billionaire
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Crotchety

Can now access items! However I still can't access base features. Wanted to change my nose, but its not happening.

Oh I know what that's like. Took a while to figure out reloading could bring back my drawers, so I had to work without them for a while. Horrible!

Aug 6, 2017 8 years ago
Rumi
has ALL of the stickers!
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Kadomar

I guess it is still being worked on ^-^ ...just fyi I am able to remove some items, but not the following: Gold Butterfly Frame Distilled Potato Fabric ....there are probably more, but these are just items I would like to remove. I was able to remove a half dozen other items, though.

Edit: Was able to remove items. Thank you for fixing! :)

🌻CWs 4 sale & CS CWs🌻

Aug 6, 2017 8 years ago
Austria
needs a vacation!
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Erasure

Seems to be working... or at least my items load and I can put them on and stuff...

Aug 6, 2017 8 years ago
johnathan
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Liminous

Quote by Lypsyl
Oh I know what that&;s like. Took a while to figure out reloading could bring back my drawers, so I had to work without them for a while. Horrible!

Haha how many times do you have to reload or jump around on the tabs? A lot? Like forever? I'm doing it over and over and over and nothing is happening for me ^^;;

Aug 6, 2017 8 years ago
dragonrider88
has a dragon
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Kwixis

Items have loaded again! But I can't get the base to load either :( Let's hope they see this and fix that too :) fingers crossed

Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup!

Aug 6, 2017 8 years ago
Laurey
is a lovebug
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[edit]Never mind, wrong thread

Aug 6, 2017 8 years ago
Lypsyl
is a billionaire
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Crotchety

usually I flick to two different tabs, then back to items and that does it. I've heard of others who take much more effort, and possibly some for whom the drawers just never work. I think it might depend on a lot of factors, like which version of which browser. Addons can also interfere and security settings and so forth.

The wardrobe doesn't work at all in my version of FF, but does in my version of Chrome. Other people are reversed. And it seems like people experience different glitches depending on their browser. For example the glitch where layers jump around seems mostly to affect people with FF and not chrome, but my version of chrome was experiencing that error.

Basically the wardrobe is extremely fussy!

Aug 6, 2017 8 years ago
floofafox
is lonely
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I'm just gonna add my name to this list - items'll load, but the bases wont

I've tried in both firefox and chrome and saaame issue

Aug 6, 2017 8 years ago
johnathan
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Liminous

Wow. Thanks for making the effort to explain all that to me! I use the latest chrome, so it must be the add-ons that are interfering with it. So annoying. XD

Aug 13, 2017 8 years ago
Squid
is drunk in love
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Pacifist

This has hit me again today HARD

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Aug 13, 2017 8 years ago Official
Bug
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Segfault

Can you elaborate? What browser and version are you using? And do you mean that the same crash described in the first post happened to you? The more details you can provide, the better, down to the time of day you started experiencing problems if possible.

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Aug 13, 2017 8 years ago
Squid
is drunk in love
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Pacifist

No items are loading. Base, skin, hair, outfits load fine. I'm using Chrome 60.0.3112.90. I was able to use it last night, but not at all today. I'm sorry I don't have a better time frame for you.

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Aug 13, 2017 8 years ago
Bug
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Segfault

Do you have any drawers selected in the search filters?

Could you please see if this URL loads for you: https://sapi.subeta.net/v1/wardrobe/items?page=1&name=&order=itemid&dir=desc&showAll=on&cws=default&layer=all&perPage=250&drawer=0 (It should be a bunch of raw text that looks like code - This is the page that gets the search results data that the wardrobe uses.)

Finally what would really help, if you're willing to help me debug it, is if you could look at the console for me when the error happens. It's sorta technical though so no worries if you don't want to do this, but just in case you do, you would go to the wardrobe and:

  1. Hit Ctrl+Shift+J to open the Console.
  2. Up top, you'll see options like Elements, Console, Sources... Click on "Network"
  3. A little under there's another bar of options (it's like 4th from the top) click on "XHR"
  4. Refresh the page and it will record the network requests. You will see something like this:

You will want to click on the second one, which says "items.php?page=1......" and says "Other" in the Initiator column. If you could tell me what the response is, if any, that would be amazing. Also useful would be the Status code (mine are all 200 in my screenshot, but you might see something different.)

Thanks, and sorry if this is a lot... I would do it myself but I can't reproduce the bug, the items are loading for me in the latest version of Chrome so I don't know what it could be.

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Aug 13, 2017 8 years ago
Squid
is drunk in love
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Pacifist

Drawer was set to "All" and I switched it to "None" and still no loading. Crazy code jumble link works (At least ... I click it and I see crazy code jumble) Response Status is 504 for the middle one, 200 for top and bottom.

bird and bear and hare and fish give my love her fondest wish

Aug 13, 2017 8 years ago Official
Bug
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Segfault

Thank you so much! I'm so glad you were able to look at the console for me, that's super helpful. I still don't know why it's happening, but I'm not completely in the dark anymore and have some idea of where to go from here debugging it.

For what it's worth... it's our good friend the Cloudflare 504 error :( Yes, the exact same one we have been seeing all year (and earlier..) But it seems to only happen when the Wardrobe app is making the request, not when you look at that page directly, so I need to see what's up with that.

I will keep you updated, thank you so much for the information.

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Aug 13, 2017 8 years ago
Squid
is drunk in love
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Pacifist

Glad I was able to be some kind of help. Haha I almost pinged you in the wardrobe thread to say something about it but then I thought I didn't want to bother you directly, so obviously just making a comment in a different thread was the right answer. Right??? (I'm sorry)

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Aug 14, 2017 8 years ago
Latreia
has wings
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Hello c: I'm on mobile subeta and none of the items (whether site items or my wardrobe) load for me at all.

Browser is safari, using OS system.

Buying CWs here,here and here. SEEKING , please comment me if selling! ❤️ Forum art by the amazing ❤️

Aug 14, 2017 8 years ago Official
Bug
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Segfault

A couple more questions:

  1. How many items are in your wardrobe total? (You can check by going to the Remove Items page - I added some text there that tells you your total)
  2. Can you tell me exactly what filter settings you're using in the wardrobe item search? A screenshot of what you have there would be fine, I just need to know what search constraints you're using.

Thanks!

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Aug 14, 2017 8 years ago
Squid
is drunk in love
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Pacifist

Ugh lost the message I had typed up previously. Phones are shit.

I was able to successfully use the wardrobe last night from my laptop. Unsure if the desktop is working again. I checked on mobile and it is also loading for me here now.

I'm at work at the moment so I can check back in with more info in a few hours if it's still needed

24903 items in

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Aug 15, 2017 8 years ago
Latreia
has wings
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The wardrobe is working for me again (finally)! I was trying 'all subeta items' as a filter yesterday when it wasn't working.m I have 8964 items c:

Buying CWs here,here and here. SEEKING , please comment me if selling! ❤️ Forum art by the amazing ❤️

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