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Mar 24, 2017 9 years ago
Eivor
has a dragon
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MacLachlan

Let me say first and foremost that Masquerade on here is probably my favorite event and the one time where I do try to get heavily into the event because I enjoy it so much.

This year, not so much.

I'm missing out on dances because of ridiculous errors that I would have thought wouldn't even exist or since they're so heavily event-hobbling, they would have been fixed the second they started popping up. I've missed out on a grand total of all but one dance that I've been invited to because Subeta decides to 504 me, give me a gateway error and insists that I haven't been invited to dance so I wind up looking like a class A jerk because I'm missing out on returning dances.

I have to double click to even get the invite to work from my end when I'm the one doing the asking to dance, which either takes me back a page or outright to the news page. Wtf is that even???

And the fact that it seems to be unaddressed at this point is kind of infuriating. I just want to dance. :c

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Mar 24, 2017 9 years ago
usagi
has some electric moves!
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Josie

Not getting any errors since yesterday when masq started. D: Are there rotating servers with some people getting glitches and lag? That sucks, man.

[sup]"We are like the dreamer who dreams and then lives inside the dream."[/sup] [sup]art by [/sup] [sup]cute gallery[/sup]

Mar 24, 2017 9 years ago
Pirate
has been EXTERMINATED
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Spite

I am too getting terrible lags while sending and accepting dance invites and I hope this is just a temporary issue. The last events went so smoothly...

Mar 24, 2017 9 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

I'm getting lag for inviting and accepting as well. It was fine for me this morning, UK time.

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Mar 24, 2017 9 years ago
Jessica
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I'm getting errors too, but not on every dance acceptance and request. However even though I get the error, apparently the request or acceptance is pulled through...i.e., even though it shows an error I still manage to send the dance request or accept one.

But I agree, it's absolutely infuriating. I had thought they would be fixed by now

Mar 24, 2017 9 years ago Official
Spotlight Champion
Destiny
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Dexter

I know it is frustrating but they are currently working on it. They were also working on it last night in the wee hours of the morning and it was stable for a little while. They have been trying to keep everyone up to date (news post) and they really are working hard. The cron had problems and was reset and yes you still are getting trinkets/dances even when the dances error out. Thank you for your patience!

Dexter by

Mar 24, 2017 9 years ago
Eivor
has a dragon
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MacLachlan

That's news to me, last I saw anything on these issues... there was no acknowledgement from the staff. My apologies if I sounded like I was throwing a tantrum but I felt like I wasn't being heard.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Mar 24, 2017 9 years ago
raumlet
is a quitter
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Keep in mind: This is day one. Historically, the first few days of any event are rough on Subeta - things have been better recently, but the fact that there have been so few errors is actually more surprising to me than the current handful of errors we're seeing :v (tbqh, I laughed when Masq started but masks weren't working, because that's just... subeta in a nutshell.)

Not that it isn't frustrating, but give it a day or two - besides, you are still getting trinkets for dances, even if you get a 504 when you accept the dance, and dance requests are going through, even if the page just reloads. <3 (If you're not sure, click 'dance' again after the page reloads; it should tell you how long you have left.)

ETA: I DO hope they get the 504s fixed, because I want the chance to duel that bro >: v

Mar 24, 2017 9 years ago
Spotlight Champion
Destiny
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Dexter

I know that Amber was trying to answer as many boards as she could in P&B last night (I was asleep but I saw the chaos when I got up). And no worries! We know how frustrating it can get. I just wanted to post because I know they are actively working on it.

Dexter by

Mar 24, 2017 9 years ago
Eivor
has a dragon
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MacLachlan

Thank you for letting me know. c:

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Mar 24, 2017 9 years ago Official
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Destiny
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Dexter

You are very welcome. If you (or anyone else for that matter) see that I am on and you are having major issues, feel free to comment me and tell me exactly what is happening. If I haven't already I am more than willing to pass it along!

Dexter by

Mar 24, 2017 9 years ago
Eivor
has a dragon
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MacLachlan

I didn't see your post til now.

I wouldn't have minded if I was getting the trinkets from the dances but I wasn't getting anything at all except errors and blank pages. Hence my irritation at the entire thing.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Mar 24, 2017 9 years ago
far
is a gold digger
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Fartsie

Giving up dancing for now. Can't participate in contests because my tokens/dances are being eaten away. Keep getting blank pages, eternal loading and 504.

Oh well.

[font=arial]But you don't belong to the shadows[/font]

Mar 24, 2017 9 years ago
PUNK
is hollow inside
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Equinox

Yup same as , I've given up, can't dance, too many errors. Not my idea of a fun event ^_^

Guess I'll spend my online time elsewhere, as per usual these days.

Mar 24, 2017 9 years ago Official
Amber
is bitter
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Taco

Quote by Hanzo
That&;s news to me, last I saw anything on these issues... there was no acknowledgement from the staff. My apologies if I sounded like I was throwing a tantrum but I felt like I wasn&;t being heard.

I posted a lot in P&B last night, updated status.subeta, and made a news post. You can check the admin feed for my posts, where I'd even go back and update things as they were fixed. If you have suggestions for other places for me to make this info available, please let me know!

It's unfortunate because it wasn't just holiday issues last night/this morning. There's an issue going on with our devs (php is breaking, and there's an issue with our cache) that and Grace are working on. The cron is why the quests/etc didn't reset last night and why shops have been a mess. That mixed with the forum issues has been crazy. I'm trying the best I can to keep everyone informed and updated!

Mar 24, 2017 9 years ago
Eivor
has a dragon
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MacLachlan

... I was busily cleaning up from flying back from South Carolina last night, lmao. I wasn't on Subeta. Whoops.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Mar 24, 2017 9 years ago
Amber
is bitter
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Taco

omg you can't say we didn't acknowledge it when you haven't been on GOSH YOU HAD ME WORRIED I FORGOT SOMEWHERE, DUDE.

Do you follow us on twitter/FB? Those were about the only places I didn't post last night/this morning, which I'll make sure to do in the future.

Mar 24, 2017 9 years ago
Eivor
has a dragon
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MacLachlan

Going to go do so on Twitter right now. Sorry I worried you!

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Mar 24, 2017 9 years ago
Rocketlauncher
beat the meat!
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This year's Masquerade is probably better if it started and ended later, despite eager dancers wanted to get started. It looks like it wasn't fully prepared. It's pretty close, but still not completely ready to go. Yes, we have the same potential issues of lag, glitches, downtime, and the site breaking. However, the new wardrobe also makes this year different. I felt something between the staff was missing, because the masks weren't working for everyone, and the ballroom's strange HAs breaks the immersion of the dance. It's like being handed over a project which you don't have all the instructions from the previous members who worked on it. I think it has the potential to be an amazing year though, if the flaws are overlooked and we aren't preoccupied with them. I mean, look at all the lovely items!

Mar 24, 2017 9 years ago
Lirikai
has some electric moves!
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Came in to say what already said.

Lag sucks and I'm glad it's been noted and getting worked on, but...this pretty much happens every year, and it always gets better by day two or three, so I guess I'm taking a more philosophical approach to it. I think there was one year when the site went down entirely if I'm remembering correctly, and then another year when no one could get to the ballroom floor (or am I misremembering and it wasn't enabled until later)?

I'm glad we can at least sort of dance!

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