:) :) :)

Using this new system doesn't mean we're going to do away with wanting feedback from users in the forums. Both have their merits. But, to me, the biggest advantage to the IM system is that we were able to send this latest feedback question to a highly targeted audience, those we felt would be affected most by a change to Bhakoru access. Additionally, we've had multiple people praise it as a way to feel their voices are finally being heard because they're too shy to post on the forums. So while I understand wanting to see other users' opinions, this was a way for us to get opinions from only a specific subset of the userbase, and more of them than would have answered on the forums.