Okay, I wasn't sure if you were or not :p
I think Subeta is different because of its scale. It's not like other businesses are immune to these problems though. Things happen everywhere, and they get dealt with. I think it's more important that things get handled well if they do go wrong than worrying about preventing every problem and if something does pop up, handling it terribly. It's like a business with good customer service. you hope you don't have to deal with customer service because that means something went wrong, maybe on a smaller scale though, but if you do deal with them and they're really good, you don't feel as bad. if they're horrible (comcast), you hope to never deal with them again, though another problem is bound to happen. Not every problem can be prevented, and even preparing for something to go wrong and being fully ready for it doesn't mean it won't happen or won't cause a big problem if it does happen.
yeah they've been laggy today, I wonder what's going on and if it's just another problem in relation to the DDoS attack or something else. No big deal, they'll get resolved one way or another, and they are useable. just a minor frustration.
Can't blame you, I do tend to have that formal broomstick-up-my-ass vibe when I'm discussing something. :D
I think people are more attached to sites like Subeta because of the user effort that gets put into building an account and everything on it. Your account (and the site, especially if it values user feedback) becomes your baby. So when it goes down, or when there's a bug that throws a wrench into the works, people get more upset than they would if, say, a site like Twitter went down.
The longer you're here, the more time you invest and the longer you work on things that mean something to you, the more salty you're going to be when something goes wrong. And the saltier you end up being when it turns out that your version of common sense and the staff's don't match up. Hence me grumbling that outdated scripts should have been flagged from the start and that Subeta should not entirely depend on one person alone to keep it running, even if that person is the owner.
Oi, and there goes the page layout for the quests. At least questing's been blazing fast so far. Maybe they're working on fixing the pusher.js loading times? Who knows.
I can too, don't worry about it :p
I think you could be right about that. If they took a step back though and tried to look at it from a reasonable point of view... sometimes things just don't work. At least most things get fixed, smaller things can go unfixed for awhile but occasionally I'll see Grace or Michael tackle a bunch of those in a few hours. I've been here for almost 9 years (off and on, but still) and things have definitely improved. that's all I can hope for, for things to keep improving. I don't expect it to be perfect. I think we rely a lot on Keith to fix things but it may just be because he's familiar with the code, he wrote it. I'm not exactly sure but that is my guess.
when layout goes wonky, do a hard refresh. mine is okay. are you using firefox? pusher has had some conflict with firefox lately, usually only affects me at midnightish and if it's too bad I switch to chrome.
Yeah, and for some people Subeta is literally the only way you can send your friends a gift for the holidays.
Subeta has been mostly staying on the ball as far as programming in general goes, I agree. Especially with the smooth server upgrade and the HTTPS updates. I do get that Keith is the head honcho and that he made the site, but I still don't think it's good for one site to depend heavily on one programmer. He's on the move a lot and he doesn't always have internet access. His prerogative if he wants to travel, don't get me wrong, but Subeta shouldn't be left in the dust if something goes wrong. The programmers are all on the same boat together and in the chance that he's not near a computer, someone else will be able to at least figure out what's up and pass it on to the users to keep people calm. Idealistic thinking, maybe, but it beats the opposite.
Hard refresh didn't fix it for me. Switching to Chrome, however, did fix the layout issues. That's weird. :/