Because EVERYONE loves weird customers and those working in customer service can maybe relate to them.
I work for a pretty big energy provider. They deliver electricity and gas everywhere in germany...customers can register easily over internet. This is where the fun starts.
"Hello, I want to get my electricity from you." "Okay, how can I help you?" "So...I'm on your website." "Yes, go on..." "There are two buttons." "There are a lot of buttons. Which do you mean?" "Those two labeled with electricity and gas." "Yeah..." "And I want electricity from you." "Okay! Go ahead!" "So if I want electricity...which one do I have to press? Electricity or gas?" "...electricity...? superconfused" "Oh, that's easy, thanks! hangs up"
And another story:
"Weeeeelll I have a problem with your website!" "Okay, what's the problem sir?" "Your website turns my numbers sideways!" "...uhm, excuse me?" "Yeah, it puts the numbers I type in backwards! Why do you do that with me??" "Uh. Maybe type in the numbers backwards in too?" "...oh, now it works! Thanks for the information! hangs up"
How I love that. Do you have some funny customer stories? Would loooove to hear them :D
Lol, yeah some people are hard to follow xD I have no funny stories of customers to tell, unfortunately. Most of my side jobs were not really customer related.
[img align=right]http://i.imgur.com/bMqWb7s.png[/IMG]
I used to work at McDonald's, and a few times I had a conversation that went like this -- Me: Would you like that grilled or crispy? Customer: Yes. Me: Grilled or crispy? Customer: Sure. Me: Customer: Me: Customer: Me: Crispy it is then.
[flower=joy]
Thank you!
You should share those on NotAlwaysRight.com! That site has the funniest damn stories about customers, lol.
At my job as a receptionist at an assisted living place:
Person coming in the front door: stares directly at me and pushes after-hours doorbell even though it's early afternoon
Me: waves them in
Them: still pushing doorbell and looking directly at me
Me: waving more
Them: lightbulb finally flickers on and they open the door
Me: Hello! adds in head: you fucking moron
Working as a part-time cashier while i'm in school, I get a lot of fun customers. Here's a favorite of mine.
Them: Hello, I need one of them Forever stamps. Me: Ok. Gets the stamp Them: Ok, thanks, but how will they send it back to me? Me: What do you mean? Them: How will the people I send it to send it back to me so that I can use it again?
They thought forever stamps meant you could reuse one stamp forever. :D
Well, that's the classic customer story xD
Oh lord - some people...
facepalm if it only would work like that!
Some REALLY old people gave me absolute hell because I misunderstood their order for "cheese pizza soup". They said "what are your soups today" I said "tomato, chili, chicken and wild rice, and potato" And they said "Three cheese pizzas" So I finished the order and brought out the pizzas. And they were furious because they wanted "Cheese Pizza" I said, "These are your cheese pizzas, is something wrong?" And they said "The soup" "Cheese Pizza Soup." I asked if they meant something else, No. They were certain that Cheese Pizza Soup was something they had frequently ordered and were demanding I bring it out. My boss was laughing behind the counter as I was trying to please these people. We have never had cheese pizza soup or any variation of it. In the middle of this debate on Cheese Pizza soup, one of the elderly woman had an iron grip on my arm, asking me who was driving her home, and that the man next to her was probably her husband.
There's a website I LOVE called retailhellunderground.com
As for recent stories, I work in a gas station near a state line so if you drive like 15 more minutes you can go get gas for easily 10 cents less per gallon and tobacco items easily 1/2 to 2/3 cheaper. My state loves it's taxes and just allowed our gas to get another tax rate added.
Guy: Your gas is 15 cents more expensive than at state line, why is that? Me: Because that's a different state and this is current state, you know how they love their taxes lol Guy: How about your smokes? Why are they almost $10 a pack? Me: Again our state loves to tax anything that's not food, so my hands are tied. Guy: So no discounts? Me: -just looks at him- Guy: Ok bye you guys lost a customer.
Yeah why would we just give you a discount on gas because you're too lazy to drive that bit more for the cheaper prices? I know of no gas station that will just go "Oh ok I'll magically change the prices to ones you like". Prices are set based on markets and oil barrel prices so if you can somehow get them to lower barrel prices then yeah pump prices tend to drop too, but sheesh never had I seen someone so full of expecting to get a discount. Thanks Walmart for creating an entitled customer base!
FINALLY GOT THE 15K WARDROBE DONE!!!!! Next up gutting and selling it.
I work as a server in a resturant. I ALWAYS have some customer that will look at me look at the menu and see that it is labeled under a certain thing, say "pasta". I had a customer one time ask me if the Ziti we had was pasta. Soemtimes I want to shake people. Or those people that think as SOON as you put in the order I'll be able to wave a magical wand and make it appear in five minutes. When I used to work as a cashier in the same resturant. I had a guest ask me a question I wasn't sure of. I went to grab the manager, but then he was a total ass face and started asking my manager how I claimed to not know anything. This turned in to the guy starting to cuss like a storm at my manager. He gave him his food, told him he wasn't going to put up with the rudeness that he had towards me and my manager and my manager poliety asked him to leave as nicely as he could. Some people just are so rude, I've just learned to not have it effect me as much. I've learned to grow a thick skin.
that's really funny XD can't share stories of my own, haven't started working yet
I liked pretty much the first one honestly. Sometimes customers are just kinda ridiculous :P
I had worked for a few weeks in an optical store months ago as an optician. That was such a short amount of time but seriously, I was still able to meet some weirdos. Our job is very technical so we always have to try to use words that the customers understand.
Once, with the customer, we had chosen the frame, we just had to select the correct lenses adapted for his activities and eyesight and the customer asked me for "4-seasons lenses" and I was so confused and he kept repeating "4-seasons lenses" ... I was like "What do you mean by that ?" After like a minute of confusion, he said "Come on! THE LENSES THAT CHANGE OF COLOURS IF IT IS SUNNY OUTSIDE !!!!" ......... Wasn't it easier to just say he wanted lenses that just get darker outside, I would have understood surely !
Or also, I got this presbyopic person which means they need eye compensation for distant and near vision. Most people get one pair of glasses with progressive lenses and most people know what are progressive lenses when they reach the age to become presbyopic because their ophtalmologist will have had explained why they would need eye compensation and why progressive lenses are better. So the conversation was like : Me : So you are presbyopic, which means you need a correction of your vision for both distant and near visions. Look here shows the ophtalmologist's prescription, the ophtalmologist said you needed both. So what I am asking you is do you prefer to have a pair of glasses for only seeing distant items and a second pair for near items OR progressive lenses on one pair of glasses ? The lady : Yes ? I want a pair of glasses for afar and also a pair of glasses for stuff close to my face ! Progressive lenses right !!! Me so confused : So what do you want ? 2 pairs or 1 progressive pair ? The lady : I just said it ! A pair of glasses for distant vision and a pair for near vision, progressive lenses !!!!!! Me still so confused The lady : What's wrong with that ?? getting kinda upset and thinking i am stupid Me : I don't understand what you want. You can't get progressive lenses if you're having two pairs. The lady : I never said I wanted two pairs, I am telling you I want progressive lenses, what you don't understand ?!?! Me : ...
Well, they are not like super funny stories but god, those customers drove me crazy ! o_o
I was also a server for a short stint. My best stories come from that xD One of my favorites: Customer: I'm sensitive to soy, nuts, gluten and don't eat meat, what can I get? Me: Uh...well, we have some fish options. Customer: Do you have sushi? Me: No, sorry, this is a Vietnamese restaurant. Customer: So why don't you have sushi? Me: Because this is Vietnamese food Customer: So you guys don't serve sushi? Me: No, sushi is usually found at Japanese, Chinese, Thai, and Korean restaurants; rarely Vietnamese. Customer: So, what do you recommend? Me: We have fish lettuce wraps, I can ask about the sauce Customer: Okay... -I go ask what sauce- Me: It's a non-soy based sweet sauce, but I do have to warn you that, although we will clean the grill as best as possible...there's still a chance of contamination. Customer: Oh! It's not a problem if it's cooked into it, I just can't eat it Me: -.- (in head: I think you're sensitive to social trends, not food)
I was at the hospital the other day reading some instructions about putting together a certain machine for a certain patient. Lady: excuse me I need some night gowns now! Me: Night gowns? Lady: Yes night gowns! Me: okay just a moment. trying to finish reading the instructions. Lady: I NEED THE NIGHTGOWN NOW.(she was yelling now, even though it's been only ten seconds since I told her just a minute). Me: (I guess she must be talking about a hospital gown for the room she's going into...) So I go and get her a hospital gown thinking she wanted a clean one for the person she was visiting. Lady: NO NOT THAT. I WANTED MORE OF THE YELLOW GOWNS! (can clearly see that she was talking about isolation gowns, and there are four still sitting in the basket outside the room. She is also in the process of putting one on now). Me: I'm sorry. I didn't realize that you were talking about the isolation gowns. Lady: WELL I GUESS I'M JUST NOT AS SMART AS YOU THEN! walks into room I can understand that visiting someone in the hospital must be difficult but wow... It wasn't even my patient ;.;
I used to work 3rd shift at a convenience store.
One night, around 2am, I get a phone call from some woman, telling me that she didn't have any money but could I please give her some Marlboro menthols if she promised to come in to pay for them in the morning?
Of course I told her no. Which led to her arguing about how she needed cigarettes and she had emphysema but her doctor told her that if she had to smoke then she should smoke menthols and [some other cashier] gave her cigarettes for free all the time! (Which is probably why [some other cashier] no longer worked at that store and I had his shift, incidentally...)
I just kept telling her no, of course, even when she started breaking out the threats to tell my boss, get me fired, blah blah blah... and kept it up til she hung up. And then I thought that was that.
Oh boy was I wrong.
This woman walked all the way across town, at 3:30 in the morning, to come storming into the store demanding cigarettes because "she needed them!!!" And she carried on for half an hour more about it, with me denying her over and over and over again until she took a freaking notebook out of her purse and proceeded to write a two-page letter to my boss about what an awful, horrible, rude employee I was for not giving her free cigarettes.
Said boss about died laughing later that morning. Apparently, that hadn't been the first time that woman had pulled a stunt like that and tried to con smokes out of the cashier on duty.
I think she finally got banned from the store after that. I certainly never heard from or saw her again.
This was gluten, soy, any social trend- you name it, she had a supposed sensitivity to it >.> You'll develop a sensitivity to anything if you remove it from your diet. Stomach cramps, nausea, and it'll go away in like a month if you reintroduce those vital nutrients back into your body hahahaha