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Nov 3, 2014 11 years ago
Marlboro
loves dinosaurs
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PsychoDreamer

I'm sure everyone noticed it but if you have a space in the name of the item, the search can't find the item in your shop. for example when I search " Iron Rag Doll " the search can't find the item, but if I delete the spaces, the shop search finds the item. Most of the time when I do copy-past of an item name, it comes with the spaces too and it's really annoying to delete them everytime..

Is it possible to fix this issue?

Edit: I'm sorry for the ping, but there was no answer from anyone about this problem "^_^

Nov 6, 2014 11 years ago
Sirensong
is a fossil
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RingWraith

I have that problem a LOT when I am on my tablet. I copy and paste, and invariably there is a space at the front or back and then it won't find it. It's much more difficult to look for and take out the spaces on a mobile device, and it is very annoying.

Nov 6, 2014 11 years ago
Marlboro
loves dinosaurs
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PsychoDreamer

And it happened to me few times that it didn't find the item and I bought it but I had it + extras in my shop.. so annoying..

Nov 6, 2014 11 years ago
This rift empty
Poyo
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Svanhilda

Have you guys tried to highlight from the first letter? I don't have that problem when I copy and pasted an item.

[tot=Poyo] | Egg me | TP me | [flower=Poyo]

Nov 6, 2014 11 years ago
Marlboro
loves dinosaurs
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PsychoDreamer

When I highlight from the first letter it's fine, but it's like doing extra work, the easy way is to double click to highlight a word or full phrase..

Please try it on the achievement page, double click to highlight and copy a food item name from a food achievement, and tell me please if after you paste you get it with spaces.

But tbh it's not the main issue, because if by accident you are doing space in the search box, that's it, it doesn't find the item, it should be a default thing to allow extra spaces in a search box without effecting the result..

Nov 6, 2014 11 years ago
This rift empty
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Svanhilda

I see what you mean. It can get tedious to delete that extra space, I suppose. Typing is an alternative, especially if you have relatively fast typing. Shop searches sure are fickle.

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Nov 6, 2014 11 years ago
Sirensong
is a fossil
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RingWraith

- I don't have as much a problem when I work on my desktop, as I do what you said and use my mouse to highlight just what I want. I find I have trouble when it's my iPod or my tablet. It seems there I almost always get an extra space I don't want, either before or after and then I have a problem.

Nov 6, 2014 11 years ago
Marlboro
loves dinosaurs
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PsychoDreamer

The point is that it's something that can easily be fixed.. the account search for example finding the item even when you are doing 10 spaces..

Nov 24, 2014 11 years ago Official
Spotlight Champion
Destiny
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Dexter

I will see what I can find out.

Dexter by

Dec 29, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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This has been fixed! :)

Edit: It's now working in the Search Shops option and within other user's shops, but it's still not working within a shop from the Edit Items page.

Dec 29, 2014 11 years ago
Marlboro
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PsychoDreamer

thanks you very much! :)

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